Order before 1pm for same day dispatch.
ORDER BEFORE 1PM FOR SAME DAY DISPATCH

FAQs

FAQs

All FAQs

  • When will my order be dispatched?

    All orders placed before 1pm Monday-Friday will be dispatched the same day.

    Everything after 1pm on Friday will be dispatched first thing Monday morning. You may get a confirmation email before Monday morning, this just means we’ve been working over the weekend and your order is ready to be sent in the first post of the week.

  • How small is the tiny bottle?

    Our little glass bottles are just 2.5cm tall (just a tad bigger than a £1 coin)

    The perfect size to squeeze through letterboxes, all snug in it’s little box, so no need for anyone to be home when the postie comes!

  • Are the parcels tracked?

    The parcels are not tracked, but you will be alerted when it has been dispatched.
    If it seems to be taking a while to get there, send an email to info@sendnod.co.uk

  • Will you spell check my order?

    Your message will be sent exactly as you type it. You won’t be able to place an order without confirming you’ve checked that your messages are error-free.

    We won’t be able to amend messages once submitted.

  • Will it fit through a letterbox?

    The parcel is 7cm x 7cm x 2.5cm, so it will fit through a standard sized letterbox.

  • I want to order the same message in bulk, how can I do this?

    On the checkout page you can edit the quantity – this will be for multiple bottles with the same message.

    If you want to order different messages in bulk please send an email to hello@sendnod.co.uk or try adding multiple Nods to your order.

  • Will you include an invoice with my order?

    Your confirmation will reach you via email so no billing details are posted out.

  • How long will it take to be delivered?

    All orders placed before 1pm on weekdays will be dispatched the same day. Orders placed after 1pm on Friday will be dispatched Monday morning. From the day of dispatch delivery will take:

    1st class UK delivery = 1-2 working days

    2nd class UK delivery = 2-3 working days

    We send all our packages with Royal Mail and they do state these estimates are true for around 93% of the mail, so please always order earlier rather than later if you need a bottle to arrive for a specific date.

    Standard Europe delivery = 3-5 working days

    Standard Worldwide delivery = 5-10 working days

  • What messages can I send?

    Anything! Really anything you can think of. It can be as soppy, hilarious, rude or raunchy as you like.

    We don’t currently print emojis (but standard hearts come through fine!) and all messages are printed in black ink.

  • Where do you ship to?

    To the UK for free! Anywhere in Europe for £3.
    And the rest of the world for £10.

     

Messages

  • How small is the tiny bottle?

    Our little glass bottles are just 2.5cm tall (just a tad bigger than a £1 coin)

    The perfect size to squeeze through letterboxes, all snug in it’s little box, so no need for anyone to be home when the postie comes!

  • Will you spell check my order?

    Your message will be sent exactly as you type it. You won’t be able to place an order without confirming you’ve checked that your messages are error-free.

    We won’t be able to amend messages once submitted.

  • I want to order the same message in bulk, how can I do this?

    On the checkout page you can edit the quantity – this will be for multiple bottles with the same message.

    If you want to order different messages in bulk please send an email to hello@sendnod.co.uk or try adding multiple Nods to your order.

  • What messages can I send?

    Anything! Really anything you can think of. It can be as soppy, hilarious, rude or raunchy as you like.

    We don’t currently print emojis (but standard hearts come through fine!) and all messages are printed in black ink.

Payment

  • Will you include an invoice with my order?

    Your confirmation will reach you via email so no billing details are posted out.

Shipping

  • When will my order be dispatched?

    All orders placed before 1pm Monday-Friday will be dispatched the same day.

    Everything after 1pm on Friday will be dispatched first thing Monday morning. You may get a confirmation email before Monday morning, this just means we’ve been working over the weekend and your order is ready to be sent in the first post of the week.

  • Are the parcels tracked?

    The parcels are not tracked, but you will be alerted when it has been dispatched.
    If it seems to be taking a while to get there, send an email to info@sendnod.co.uk

  • Will it fit through a letterbox?

    The parcel is 7cm x 7cm x 2.5cm, so it will fit through a standard sized letterbox.

  • How long will it take to be delivered?

    All orders placed before 1pm on weekdays will be dispatched the same day. Orders placed after 1pm on Friday will be dispatched Monday morning. From the day of dispatch delivery will take:

    1st class UK delivery = 1-2 working days

    2nd class UK delivery = 2-3 working days

    We send all our packages with Royal Mail and they do state these estimates are true for around 93% of the mail, so please always order earlier rather than later if you need a bottle to arrive for a specific date.

    Standard Europe delivery = 3-5 working days

    Standard Worldwide delivery = 5-10 working days

  • Where do you ship to?

    To the UK for free! Anywhere in Europe for £3.
    And the rest of the world for £10.